FlareExp-IPAD.pdf

(2467 KB) Pobierz
Avaya Solution & Interoperability Test Lab
Application Notes for Configuring Avaya Flare® Experience
on iPad device with Avaya Aura® Communication Manager
6.2 FP2 and Avaya Aura® Session Manager 6.2 FP2 – Issue
1.0
Abstract
These Application Notes describe the configuration of the Avaya Flare® Experience on iPad
device with Avaya Aura® Communication Manager 6.2 FP2 and Avaya Aura® Session
Manager 6.2 FP2.
•
Avaya Aura
®
Communication Manager operates as an Evolution Server for the SIP
endpoints which communicate with Avaya Aura
®
Session Manager over SIP trunks.
•
Avaya Aura
®
Session Manager provides SIP proxy/routing functionality, routing SIP
sessions across a TCP/IP network with centralized routing policies and registrations for
SIP endpoints.
These Application Notes provide information for the setup, configuration, and verification of
the call flows tested on this solution.
TJM; Reviewed:
SPOC 9/20/2013
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
1 of 38
FlareExp-IPAD
1. Introduction
These Application Notes present a sample configuration for a network that uses Avaya Aura
®
Session Manager to support registration of Avaya Flare® Experience on iPad endpoints and
enables connectivity to Avaya Aura
®
Communication Manager Evolution Server 6.2 FP2 using
SIP trunks.
As shown in
Figure 1,
Avaya Aura
®
Session Manager is managed by Avaya Aura
®
System
Manager. Flare Experience on iPad endpoints configured as SIP endpoints utilize the Avaya
Aura
®
Session Manager User Registration feature and Avaya Aura
®
Communication Manager
operating as an Evolution Server. Communication Manager Evolution Server is connected to
Session Manager via a SIP signaling group and associated SIP trunk group.
For the sample configuration, Avaya Aura
®
Session Manager runs on an Avaya S8800 Server.
Avaya Aura
®
Communication Manager 6.2 FP2 Evolution Server runs on a S8800 server with an
Avaya 450 Media Gateway and an Avaya G650 Media Gateway. The results in these
Application Notes should be applicable to other Avaya servers and media gateways that support
Avaya Aura
®
Communication Manager 6.2 FP2.
These Application Notes will focus on the configuration of Avaya Flare® Experience in
Communication Manager Evolution Server and Session Manager. Detailed administration of
Communication Manager Evolution Server will not be described (see the appropriate
documentation listed in
Section 9).
For the Avaya Flare® Experience on iPad Avaya expects an existing user to have a SIP Main
extension (e.g., 41801) associated with a DID number. There would be a hard SIP phone in the
office logged in as 41801.When using Flare on iPAD, log in with this same SIP extension
(41801).
In general people will often have an H.323 VPN phone at home, and this H.323 extension would
have a bridged appearance of the SIP hard phone extension in the office that is tied to the users
DID number.
To use the Avaya Flare® Experience on iPad from outside the corporate network, download
Junos Pulse for iOS/iPAD to connect to the corporate network.
TJM; Reviewed:
SPOC 9/20/2013
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
2 of 38
FlareExp-IPAD
Figure 1: Sample Configuration
2. Equipment and Software Validated
The following equipment and software were used for the sample configuration provided:
Equipment
Avaya Aura
®
Communication Manager
Evolution Server
•
Avaya S8800 Server
Avaya Aura
®
System Manager
•
Avaya S8800 Server
Avaya Aura
®
Session Manager
•
Avaya S8800 Server
Avaya Flare
®
Experience on iPad
Software Release
R016x.03.0.124.0- 20553
Release 6.2.0 – FP2
Release 6.3.2.0.632023
Release: 1.1.1
Build: NGUE-FLAREIOSPACSP1INT-JOB1-21
Avaya G650 Media Gateway
•
IP Server Interface TN2312BP
•
Clan TN799DP
•
IPMedpro TN2602AP
Avaya G450 Media Gateway
Hardware 15 Firmware 51
Hardware 01 Firmware 38
Hardware 08 Firmware 55
Hardware 1 Firmware 31.20.1
TJM; Reviewed:
SPOC 9/20/2013
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
3 of 38
FlareExp-IPAD
3. Avaya Flare® Experience on iPad Limitations
Requires Avaya Aura® Conferencing 7.0 or later to make a conference call or transfer a
call.
Collaboration Agent is not supported on the iPad.
SRTP: Not supported
Call Pickup is supported via Feature Access Code only.
Call Park, and Bridged Call Appearance features: not supported.
Dual registration and Failover is not supported
Remote iPad user is not supported with Avaya 3050 VPN Gateway.
Hand-off from cellular to wifi or vice-versa: not supported.
4. Configure Avaya Aura
®
Session Manager
The following steps describe configuration of Session Manager for use with Flare Experience on
iPad. The following section describes administering SIP Entities between Session Manager and
the Communication Manager Evolution Server in order to establish a SIP Entity link between
Session Manager and the Communication Manager Evolution Server. Administering the Flare
Experience on iPad to register to Session Manager is also discussed.
TJM; Reviewed:
SPOC 9/20/2013
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
4 of 38
FlareExp-IPAD
4.1. Access Avaya Aura® System Manager
Access the System Manager web interface, by entering
http://<ip-addr>/SMGR
as the URL in
an Internet browser, where
<ip-addr>is
the IP address of the server running System Manager
graphical user interface. Log in with the appropriate
Username
and
Password
and press the
Log
On
button to access System Manager.
The
main menu
of the
System Manager Graphical User Interface
is displayed in the
following screen.
TJM; Reviewed:
SPOC 9/20/2013
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
5 of 38
FlareExp-IPAD

Plik z chomika:

Inne pliki z tego folderu:

Inne foldery tego chomika:

Zgłoś jeśli naruszono regulamin