Canyon Bikes Eurobike2014 en.pdf

CANYON BIKES 2014

PURE CYCLING

PURE CYCLING

Building the best bike.

We feel a sense of obligation to satisfy

the demands of the biker community and

our customers. That’s why we place the

utmost demands upon our products and

services.

our sport and inspire a big community of

cyclists. This is something we do with all

the passion we can muster.

community for passionate racing cyclists

where there is an active discussion and

exchange of ideas. This enables both us

and the customers to progress together.

This solidarity with the biker community

forms our backbone and helps us to keep

in perspective why we actually do the

work we do.

Sharing our passion for the sport.

Being part of a community of like-minded

people means we have a constant exchange

of ideas with our customers in order to

stay well informed about the demands they

place on our products. The customers are

our motivators, provide us with impetus

and are also our advisors.We actively

seek contact to them and endeavour to

engage with them in a mutually beneficial

dialogue. We represent a forum and

This applies to research, design and de-

velopment as well as to the assembly of

bikes and customer service. We take the

time to conduct elaborate tests and ride

the trail or on the road one more time to

find out for ourselves just what it is we’re

creating, so we really know what we’re

talking about. We take responsibility for

We seek to return the inspiration the

sport gives us by providing every rider

with the opportunity to make his very own

contribution.

www.canyon.com | Canyon Global Servicecenter +49 (0) 261 40 4000 | See our website for your local contact details.

CANYON BIKES 2014

CONVINCING EVEN BEFORE

THAT VERY FIRST RIDE

CANYON

Canyon

Your new bike

Manufacturer

THE INDIRECT SELLING MODEL

DAY RIGHT OF RETURN

100%

PRECISE CALCULATION OF FRAME SIZE

100% precise calculation of frame size, a 30 day

right of return, a 6 year guarantee on Canyon frame

and fork, crash replacement program, 24-hour on-

line support, secure payment and financing and

easy and fast assembly. This is also why we are the

leading manufacturer in direct selling in 13 countries

around Europe. Canyon has been the most coveted

road and mountain bike brand in the German-speak-

ing area for many years now. This was the verdict of

numerous reader surveys conducted by TOUR,

ROADBIKE, MOUNTAINBIKE and BIKE magazines.

This is something of which we are extremely proud.

THE DIRECT ROUTE TO THE ULTIMATE RIDE

EXPERIENCE

You and the 200 000 other satisfied Canyon cus-

tomers reap the benefits from our more than 25 years

in direct selling. Those benefits are reflected in com-

petitive pricing and the personal touch we provide in

the area of customer service. Who else can answer

questions better and faster than the manufacturer?

At Canyon, research and development, assembly

and sales and service are all under one roof.

PERSONAL SERVICE

Do you value quality advice from passionate cyclists

who speak your own language? Do you have ques-

tions about your new dream bike? For your local

contact details please see www.canyon.com

6 YEAR GUARANTEE AND A 30 DAY RIGHT

OF RETURN

We give a 6 year guarantee on our frames and forks

and a 30 day right of return after you receive your

bike.

SELECT THE OPTIMUM BIKE

The Canyon bike tools on Canyon.com make select-

ing your dream bike much easier. The Model Finder

and Bike Comparator display the bikes which best

match your requirements and the new Perfect

Position System (PPS) allows you to determine your

optimum frame size.

SECURE TRANSPORT

We send your bike exclusively in the Canyon

Bikeguard. This special box developed by us fulfils

the DIN ISO 2248 norm and will ensure that your

new Canyon reaches you in perfect condition.

www.canyon.com | Canyon Global Servicecenter +49 (0) 261 40 4000 | See our website for your local contact details.

CANYON BIKES 2014

ASSEMBLED IN

JUST 10 MINUTES

YEAR GUARANTEE

MORE THAN 25 YEARS

EXPERIENCE IN

DIRECT SELLING

COUNTRIES AND

LANGUAGES

EASY ASSEMBLY

The assembly of your new bike can be completed in

just a few minutes. The Canyon handbook, a CD and

a quick guide will show you how to assemble your

new Canyon. Detailed information is also available

on our website at canyon.com/downloads

CRASH REPLACEMENT

With our Crash Replacement Program we offer you

the opportunity to replace your damaged Canyon

frame at a greatly reduced cost.

canyon.com/crashreplacement

SIMPLE, SECURE AND FAST PAYMENT

You can pay conveniently and securely for your new

Canyon with your credit card, PayPal (only ¤) or by

bank transfer.

ONLINE TECHNICAL SUPPORT CENTER

Our Online Technical Support Center sets bench-

marks with its ingenious search function and is

100% designed to deal exclusively with Canyon

service queries. At canyon.com/supportcenter we

offer round the clock technical support in German and

English with up-to-date workshops and information.

This enables you to perform your own maintenance

work on your Canyon bike at any time.

SAFETY CHECKS

We use computer tomography technology in the

development of our products. Therefore we can

offer you unique levels of service at a competitive

price. After a crash we examine your carbon frame

or components in our CT-scanner for damage. Then

you can rest assured your frame is safe when you

get back on your bike.

REGULAR SERVICING

If desired, we will carry out regular servicing on your

bike. Our workshop staff work exclusively on

Canyon bikes and are therefore specialists in the

maintenance of our bikes. You can make enquiries

online at canyon.com/serviceanfragen

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